Flow Manager

Terms and Service

Last Updated: November 9, 2025

These Terms of Service (“Terms”) form a legal agreement between Powder Pixel(“we”, “us”, or “our”) and you, the individual or entity using our Google Sheets add-on, Flow Manager(“Service”).

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you must stop using the Service.

1. Eligibility and Google Account Requirements

  • You must have an active Google Account to use the Service.
  • You are responsible for ensuring that your Google Workspace environment permits installation and use of third-party add-ons.
  • If you are using the Service on behalf of an organization, you confirm that you are authorized to accept these Terms on its behalf.

2. Description of the Service

The Service is a Google Sheets add-on designed to enhance productivity by providing automated and advanced features.

The Service uses Google Workspace APIs and processes only the specific ranges you explicitly select within the add-on.

The Service does not access or modify any other part of your documents.

3. License

We grant you a limited, revocable, non-exclusive, non-transferable, and non-sublicensable license to use the Service in accordance with these Terms.

You agree not to:

  • Copy, modify, or create derivative works of the Service
  • Reverse-engineer or attempt to extract source code
  • Sell, rent, or distribute the Service
  • Interfere with the Service’s normal operation
  • Use the Service in violation of applicable laws or Google’s policies

4. Subscription and Payment

  • Some features of the Service may require a paid subscription.
  • Payment will be made through the payment methods we designate (details will be announced separately).
  • Subscription fees may be charged on a recurring basis depending on the plan you choose.
  • Subscriptions are tied to the Google Account used at the time of purchase and cannot be transferred to another account.

5. Refunds and Cancellation

1) User-requested refunds

  • You may request a full refund within 15 days of the initial purchase.
  • After 15 days, refunds are generally not provided unless required by applicable law.

2) Refunds due to service discontinuation

If we are no longer able to provide the Service, we will issue a pro-rated refund based on the unused portion of your subscription.

3) Subscription cancellation

  • You may cancel your subscription at any time.
  • Cancellation will take effect at the end of the current billing cycle.
  • Except for the refund scenarios described above, payments already made are non-refundable.

6. Privacy and Data Processing

Your use of the Service is also governed by our Privacy Policy, which explains how data is collected and processed.

By using the Service, you consent to the data practices outlined in the Privacy Policy.

7. Use of Google Workspace APIs

The Service relies on Google Workspace APIs. We follow the Google API Services User Data Policy, including Limited Use requirements.

We ensure that:

  • Only the data ranges you explicitly select are sent to our server for processing.
  • Data is used solely to provide the functionality you request.
  • We do not use your data for advertising, profiling, or AI/ML model training.
  • We cannot access or modify any unselected portions of your document.
  • Temporary data is retained only as long as necessary and deleted upon request.
  • Access to user data is strictly limited and may occur only in the following situations:
    • Troubleshooting and resolving critical service issues
    • Investigating potential security incidents
    • When you explicitly request technical assistance
    • Minimal checks to verify functionality
    • Stability verification during upgrades or feature improvements

8. Service Availability and Modifications

  • We may update, improve, or discontinue parts of the Service at our discretion.
  • We are not responsible for delays, interruptions, or data loss that may occur.
  • Continued use of the Service after updates constitutes acceptance of the updated version.

9. User Responsibilities

You agree to:

  • Comply with all applicable laws and Google’s Acceptable Use Policy
  • Avoid interfering with or misusing the Service
  • Maintain the security of your Google Account
  • Ensure that any data you upload or transmit is lawful and appropriate

You are responsible for all activity carried out through your account.

10. Disclaimer of Warranties

The Service is provided “as is” and “as available”, without warranties of any kind.

We do not guarantee that the Service will be:

  • Free from errors or interruptions
  • Compatible with all environments
  • Corrected for every defect
  • Suitable for your specific purposes

11. Limitation of Liability

To the maximum extent permitted by law, we are not liable for:

  • Indirect, incidental, or consequential damages
  • Loss of data, revenue, business, or profits
  • Any amount exceeding the fees you paid in the previous 12 months

Your sole remedy for dissatisfaction with the Service is to stop using it.

12. Termination

We may suspend or terminate your access to the Service if:

  • You violate these Terms
  • Harmful or abnormal activity is detected
  • System maintenance or security requires it
  • Subscription payments fail and remain unpaid

Upon termination, your right to use the Service ends immediately.

13. Intellectual Property

All content, software, materials, and features of the Service are owned by us or our licensors.

No rights are granted except those explicitly stated in these Terms.

14. Indemnification

You agree to indemnify and hold us harmless from any claims or losses arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Any infringement of third-party rights

15. Governing Law

These Terms are governed by the laws of [Your Country/State], regardless of conflict-of-law principles.

Disputes shall be resolved exclusively in the courts of [Your Country/State].

16. Changes to These Terms

We may update these Terms as needed.
Significant updates may be communicated via email or within the Service.
Continued use of the Service after changes means you accept the updated Terms.

17. Contact Information

If you have any questions about these Terms, please contact support@powderpixel.com